General Terms and Conditions



Item 1- Parties

1.1 Seller

Öneri Basın Yayın Matbaacılık Reklam Dağıtım Ltd Şti

Address   : Patlangıç mah 346 sk No: 69

Fethiye / Muğla / TURKEY

Telefon     : 

Mobil        : 0090 5327747222

Fax            : 

Email        :


1.2. Receiver 

Legal entity that purchases goods or services through By accepting the contract, the buyer confirms that he is the representative of the real company and that he can declare the authority to make purchases on behalf of the company.


Article 2- Contractual Product / Payment / Delivery Information


The genre and type, quantity, brand / model, sales price, form of payment, receipt person, delivery address, billing information, shipping fee of the products / products taken in electronic environment are as follows. The information below should be accurate and complete. The buyer accepts to accept all damages incurred in the event that this information is wrong or defective, and also the buyer has any responsibility that may arise from this situation.


Name of the product / products to buy__________



Total Sales Amount_________________________

Payment method___________________________

Delivery Person____________________________

Delivery address___________________________

Phone number_____________________________


If the seller deems it necessary, the buyer has the right to stop the order if the information given is incorrect.The Seller will freeze the order for 14 (fourteen) days if the Buyer can not reach the Buyer from the telephone and e-mail addresses provided by the Buyer in the event of a problem with the order.The buyer is expected to communicate with the Seller about the issue during this period. If no response is received from the Buyer within this period, the Seller shall cancel the order and return the payment in order to prevent damage to both sides.


Article 3 - Unexpected causes


Events that are not anticipated after the order is placed and develop outside the controls of the parties will be considered as force majoure (natural disaster, war, terror, insurrection, significant breakdown in production and communication facilities, etc.). In such cases, communication should be made with the other party and the situation should be reported by written immediately and verbally to the other party.


Article 4- Rights and Obligations of the Seller


4.1. The seller is obliged to send the product to the Buyer within 15 days after receiving the payment.


4.2. Vendor is not responsible for incorrect pricing resulting from illegal intervention by third parties on the site, or for corruption of site content. Buyer can not claim from Buyer for system errors.


Article 5- Rights and Obligations of the Receiver


5.1. Buyer shall be deemed to have accepted the provisions of this contract with placing an order. The buyer accepts and undertakes to enter the correct and complete information and to make payment according to the agreement.


5.2. The Buyer shall have the right, at the   e-commerce site, to inform the Seller of his or her rights and obligations, such as name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price, form of payment, delivery conditions and costs, The public authorities confirm the information which may communicate their objections.


Article 6- Order / Payment Procedure


6.1. It can be done payment by Credit card (Visa, MasterCard), bank transfer  through  For the payment by wire transfer , the buyer can choose the most suitable bank for his / her payment. If EFT is done, the due date will be taken into consideration. When making a money order and / or EFT, the "Sender Information" must be same as the Invoice Information and the order number must be written.


6.2. It is the time when orders are processed (order accepted) time is determined to have been collected from the credit card account or to the bank account of the airline.Orders are automatically canceled when the money is not credited.Other payment methods not determined by the contract will not be accepted without consulting customer service.


Article 7- Shipment / Delivery Procedure


7.1. After the order is placed, the products are given to the cargo company for which the seller has agreed or to the company that the buyer would like.


7.2. The products are delivered to the countries where we are representatives with contracted cargo companies.In countries where there is no representation, products are delivered to the customs of the country concerned.If requested, the product shipment is made with the cargo company that the buyer will determine.


7.3. In cases where there is any mistake or lack of shipping information or force major situations, there may be a delay in the delivery period of the products.The buyer can not assume any responsibility for these delays.


7.4. If the goods are to be delivered to another person / organization, and in case of not accepting delivery by the seller / organisation and/or mistakes in the shipping information, then seller is not responsible to undertake arising additional extra shipping charges.


7.5 If the products have not reached the customer within the specified days, Delivery problems should be reported immediately to our customer service from our contact addresses

8 Product Return and Warranty

8.1 The product is ability to return only for cargo  faults . If our products are defective due to  cargo, we will contact with our customer representatives within 7 days by explaining the details of defective parts. The information and data that our representatives receive from you are evaluated by our experts. The assessment lasts no more than 10 days. After the evaluation, if errors are detected in the products due to cargo, and if stoop is present, the same product is exchanged.If stock is not available, the product will be replaced with other products that you will determine for the price of the product. Products are not changed without being returned. The shipping fee is charged by the in case of faults due to cargo.

9- Confidentiality

9.1. Credit card information is not stored strictly on the  e-commerce site, Credit Card information is only used to securely transmit the bill to the relevant bank during the collection process and is automatically deleted from the system after provisioning.

9.2. Information such as the recipient's e-mail address, mail address and telephone is only used by the Seller for standard product delivery and information procedures. In some periods, campaign information, information about new products, promotional information may be sent to the buyer after approval.

10- In case of Dispute, Competent Court

10.1 In the event of disputes arising from the application of this contract, it should be applied Arbitration Centers of the Chamber of Commerce of the Republic of Turkey.

In the event of placing an order, the Buyer shall be deemed to have accepted all the conditions of the contract.